Operations Associate, RCM Special Projects
Similar by same location and same work mode
Salary not disclosed
Posted 2d ago
Last seen in source 14 Nov 2026
Listing review date 13 Dec 2026 (not an application deadline)
Not disclosed
See experience in job description
Hybrid
Full time
Remote (India)
Not specified
Not specified
General
Role: On Call Registered Nurse (RN) weekend
Comp: $300-$400/day
Schedule: On Call After Hours/ Part Time Saturday and Sunday 24 hour shifts starting at 8 AM
Location: remote
Adaptive Home Health is building a higher-acuity, patient-centered, skilled home health model across Texas. Our ultimate mission is to dramatically improve patient access to home health care.
We build technology to better support field clinicians. Our charting product is designed to reduce documentation burden and keep visits moving, and our scheduling product (launching soon) will make it easier to coordinate visits, reduce last-minute changes, and protect clinician time.
Operations that back you up: You are supported by an experienced clinical and operational team so you can focus on patient care, not chasing logistics.
Clear productivity model with upside: You are paid per productivity point with clear expectations.
Schedule flexibility: We build schedules to make field work sustainable, and we support smart routing and coordination so your day is predictable whenever possible.
Cutting-edge tech built for clinicians: Our charting tools reduce documentation burden, and our scheduling product (launching soon) will streamline visit coordination.
Mission-driven work: We are here to expand access to high-quality home health care, and we want clinicians who take pride in raising the standard.
The Telehealth Nurse conducts virtual patient interactions, reviews RPM alerts and vital signs, documents all encounters in the EMR, escalates clinical concerns appropriately, and collaborates closely with field clinicians, physicians, and care coordination teams.
Blood pressure
Pulse oximetry
Weight
Blood glucose
Heart rate
Temperature
Review and respond to RPM alerts in a timely manner based on established clinical protocols.
Conduct scheduled and as-needed telehealth calls/video visits with patients and caregivers.
Identify early signs of clinical deterioration and intervene appropriately.
Provide ongoing chronic disease management support for conditions such as:
CHF
COPD
Diabetes
Hypertension
Post-hospital recovery
Reinforce physician orders, medication compliance, diet, and care plans during telehealth interactions.
Perform remote nursing assessments and symptom triage.
Physicians
Field Clinicians
Clinical managers
Emergency services when appropriate
Coordinate interventions to prevent avoidable ER visits and hospital readmissions.
Document all patient interactions, assessments, and escalations in the EMR.
Use of telehealth/RPM equipment
Disease management
Medication adherence
Symptom monitoring
When to seek medical attention
Support patient engagement and encourage compliance with daily monitoring requirements.
Assist patients experiencing technology or connectivity challenges.
Build therapeutic relationships with patients through consistent communication and follow-up.
Home health nurses
Therapists
Physicians
Branch leadership
Intake and scheduling teams
Communicate significant patient status changes promptly to the care team.
Support continuity of care between hospital discharge and home recovery.
Participate in interdisciplinary case conferences as needed.
Maintain accurate and timely EMR documentation for all telehealth encounters.
HIPAA regulations
Medicare and Medicaid guidelines
Home health documentation standards
Organizational telehealth policies
Follow established telehealth workflows and escalation protocols.
Reduction in hospital readmissions
Reduce LUPAs
Reduce missed visits
Improved patient satisfaction
Increased patient engagement
Better clinical outcomes
Meet productivity and responsiveness expectations for telehealth encounters and alert management.
Participate in quality improvement initiatives and telehealth program optimization efforts.
Graduate of an accredited nursing program required.
Associate or Bachelor of Science in Nursing (ASN/BSN) preferred.
Active and unrestricted RN license required
BLS certification required.
Telehealth, case management, or chronic care management certifications preferred.
Minimum 1–3 years of nursing experience required.
Home health
Telehealth
Remote patient monitoring (RPM)
Care management
Chronic disease management
Post-acute care
Familiarity with EMR/EHR systems required.
Knowledge of Medicare home health regulations preferred.
Strong clinical assessment and triage skills
Excellent phone and virtual communication skills
Ability to recognize early warning signs of patient decline
Strong documentation and organizational skills
Ability to multitask and manage high call volumes
Comfortable using telehealth platforms and digital health technology
Compassionate and patient-centered communication style
RPM alert response times
Patient call completion rates
Telehealth adherence and patient engagement
Reduction in avoidable hospitalizations/readmissions
Documentation accuracy and timeliness
Patient satisfaction scores
Escalation and intervention effectiveness
Decrease in LUPA rates
Decrease in missed visits
Productivity metrics (daily calls, monitored patients, completed follow-ups)
Prolonged periods of sitting and computer use.
Ability to work in a fast-paced remote monitoring environment.
May require evening/weekend rotation depending on patient coverage needs.
Remote or hybrid work environment may be available based on organizational needs.
This job listing was originally published on Fira Health .
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