When it comes to customer support, companies don’t want to leave any stone unturned.

Today, apart from conventional channel like phone call, almost every major company is reaching out to their customers through online chat.

Chat Support allows for the customer and the agent to communicate via short, written, synchronous messages. It is often more convenient than voice support and quicker than email.

Many of these chat support agents do their work from home.

What is an email support?

Today, email management is an essential component of customer service management. Customer service call centres currently employ email response management agents along with telephone support agents.

Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call centre needs, including Email support services.

Potential earnings:  You get paid Rs. 325/- to Rs. 650/- for an hour.

Sample Online Chat/Email Support Jobs –

Project Description

1. From the provided list of clients and websites find the email, copy and paste the email template, make changes accordingly to the website name and contact person’s name, send e mail
2. 1000 emails should be sent….

Time allotted – 3 days

Payment – Rs. 2000/-